All orders which have been paid before (00:00:00 am) will be shipped the next day except those which have been ordered on Saturday will be shipped on Monday since Collection of Emirates Operation team are off on Sunday.

Delivery is to be expected within a maximum of 3 to 7 working days starting from the shipping date inside UAE, and as per DHL delivery policy for each specific country other than UAE.

the paid prices are not included “the customs or taxes” in the destination country.

some countries charge for customs as goods entrance, please be aware this doesn’t belong to our website charge at all, and you must pay this duty if your country imposed such customs.

The customer can communicate with the number: 00971 563661727(WhatsApp only) In case of the delivery exceeds the above-mentioned period.

www.collectionofemirates.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.